Centre Director | Health Assessment and Longevity
Up to £75,000 + Bonus
Central London
Full Time
*Must have good exposure to working with stakeholders*
My client is looking for a highly motivated individual to work alongside the medical director in leading this service and continuing to build a nationally, and ultimately internationally renowned centre for health screening. The individual will need to work across all our clinical centre and head offices creating integrated pathways, processes and systems to deliver seamless and integrated client experience.
Reporting to the Board of the Health Assessment & Longevity Centre, you will take responsibility for leading and managing all aspects of the centre and will hold the role of Registered Manager:
- Operations: Ensuring that all administrative and clinical staff are effectively organised and managed to provide an efficient infrastructure that enables the delivery of top-quality care. Management of SLAs with external providers and other centres.
- Quality assurance and performance improvement: Ensuring the centre's activities and records adhere to regulatory requirements; evaluating performance and developing action plans for improvement. Facilitating communication and problem solving to establish effective working relationships between clinicians and centre staff. Develop a culture of continuous improvement that focusses on quality and patient satisfaction.
- Financial performance: Take responsibility for planning, monitoring, and assessing performance against the budget.
- People management: Selecting, orientating, supervising, and evaluating the performance of all staff. Maintaining standards of performance and assisting in the development and completion of personal development plans for all staff members.
- Training & development: Actively seeking opportunities to continually develop your own knowledge and that of the unit staff. Proactively sharing and learning best practice from our other Centre Directors and Joint Ventures.
- Regulatory, governance & safety: Ensure appropriate processes and outcome management are in place to meet the requirements of all accreditation bodies, including but not limited to CQC. Assist in developing, interpreting, supporting, and implementing policies and procedures. You will be the CQC Registered Manager of the unit.
- Driving innovation: Providing support to the staff and the physician group to trial and adopt new innovations to improve outcomes, patient experience or efficiency.
- Business development: Support commercial activities to drive the success of the business, e.g., arranging marketing events, conducting referrer analysis and outreach.
Required skills and experience:
- Excellent track record of delivery of high profile and complex projects.
- Extensive experience of managing all aspects of an independent clinical centre (admin, operations, and commercials).
- Ability to take initiatives from concept / design through to implementation and embedding within an organization.
- High level of emotional intelligence, able to work with / influence colleagues at all organisation levels within the business.
- Extremely commercially attuned, able to manage both strategic concepts (long-term vision, target markets, pricing) and day-to-day sales activities.
- Evidence of having recruited and nurtured high performing teams.
- Focused on delivering the highest level of service to customers, both at strategic level (embedding into service design) and day-to-day (when speaking to and supporting customers directly).
- Enthused by developing a new service and working in an organisation with a dynamic growth mentality.
- Passion for working in the field of healthcare and experience in this field.
- Experience of CQC registered manager role is desirable.
The successful candidate will be able to demonstrate excellence in:
- Leadership & people management skills within a multi-disciplinary team
- Adaptability and agility
- Communications skills - presenting, influencing, persuading, and negotiating
- Collaboration - building partnerships and strategic working relationships
- Integrity and resilience
- Problem solving skills
- Planning, organisation, and delegation skills
If you are looking for an exciting new challenge and the opportunity to become an integral part of a successful business, get in touch with Beth for a confidential chat on 02392 316033 or send your updated CV to [email protected]
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.
