Head of Quality & Compliance – Live-in & Domiciliary
Salary: £75,000 – £90,000 per annum + bonus
Job Type: Full-time, permanent
Location: Flexible (Midlands / Oxfordshire preferred) with national travel
Overview
We are recruiting an experienced Head of Quality & Compliance to lead quality, governance, and regulatory compliance across a large, multi-site care organisation delivering live-in and domiciliary care services across England and Scotland.
This is a senior leadership role with responsibility for inspection readiness, quality strategy, and continuous improvement across a complex, regulated care environment.
Key Responsibilities
Lead and oversee quality, compliance, and clinical governance across multiple registrations
Ensure services are inspection-ready and compliant with CQC standards and the Single Assessment Framework
Develop and implement a quality and compliance strategy aligned to business growthLead and manage a quality team, including quality leads and a clinical lead
Provide visible leadership through regular field visits across services nationally
Support and challenge operational teams to maintain high standards of careOversee safeguarding, incidents, audits, and regulatory reporting
Ensure quality supports growth rather than becoming a barrier to service development
Contribute at senior leadership level and work closely with executive stakeholders
Essential Skills & Experience
Senior-level experience in quality and compliance within regulated care
Proven experience leading CQC inspections
Strong understanding of CQC regulations, quality statements, and governance frameworks
Experience overseeing multiple services or registrations
Confident people leader with experience managing and developing quality teams
Ability to operate both strategically and operationally
Strong decision-making skills and ability to hold senior stakeholders to account
Willingness to travel nationally and maintain a visible presence in services
Desirable Experience
Background in live-in care, domiciliary care, supported living, mental health, or complex care
Clinical or nursing background (desirable but not essential)
Experience working with electronic quality systems and care management platforms
Track record of achieving or maintaining Good or Outstanding inspection outcomes
What’s on Offer
Salary between £75,000 and £90,000 (dependent on experience)
Performance-related bonus opportunity
Mileage expenses covered
Potential car allowance
Flexible working with a mix of home-based, office, and field activity
Opportunity to shape quality strategy within a growing care organisation
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.
Contact details
If you would like to be considered for the Registered Domiciliary Manager position or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. Alternatively, please email [email protected]
