Local Service Manager

Local Service Manager  – Homelessness Service

£37,000 - £39,000

Bury St Edmunds

Are you an experienced manager passionate about delivering exceptional, person-centred support?
 

Do you thrive in a leadership role where you can make a real difference in people’s lives?

This could be the role for you!

Overview

Compass Associates is pleased to partner with national, not-for-profit organisation, in their search for a dedicated Local Service Manager to join their Homelessness Service in Bury St Edmunds. This is a fantastic opportunity for an experienced manager to take on a new challenge!

The Local Service Manager role is pivotal to ensure that all service users and staffing needs are met while maintaining a safe, welcoming, and person-centred environment. The successful candidate will demonstrate strong leadership, a commitment to high standards of care, and a passion for improving the lives of adults struggling with homelessness.

Salary & Benefits

• Salary: £37,000 - £39,000 per annum

• Holiday Entitlement: At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)

• Pension Scheme: Access to a competitive pension plan with employers contributions
• Employee Assistance Programme (EAP): Confidential support for mental health and wellbeing
• Lifestyle Discount Vouchers: A variety of online discounts and rewards from major retailers
• Personal & Professional Development: A wide range of learning development opportunities

Key Responsibilities

• Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
• Developing and maintaining relationships with partners, key stakeholders and external agencies
• Overseeing the overall delivery of the service, and tenancy management
• Service Manager is working closely with our internal and external partners to achieve KPI’s
• Overseeing the service’s financial performance and managing the budget
• Managing the recruitment, performance and development of staff
• Service Manager is flexible around working hours in accordance with the needs of the service
• Responsibility for health and safety in the service

Ideal Candidate Profile

• Proven experience of working in a managerial role within a similar service
• Experience managing accommodation based services
• Strong leadership and problem-solving skills
• Service Manager has excellent communication skills and the ability to remain calm under pressure
• Compassionate, caring, and hard working with a hands-on approach to support
• Proven ability to liaise effectively with statutory and voluntary partners
• Full UK driving license

Location

Bury St Edmunds

Commutable from: Cambridge, Newmarket, Thetford, Stowmarket, Ely, Ipswich, Sudbury, Haverhill, Mildenhall, Brandon, Attleborough, Diss, Royston, Saffron Walden, Norwich, Lavenham, Long Melford, Woolpit, Elmswell, Thurston, Ixworth, Risby, Barrow, Red Lodge, Beck Row

Contact Details

For more information or to apply for this exciting opportunity, please contact Aleksandra Siedlecka at Compass Associates via email at [email protected] with an up-to-date CV or call on 023 9231 6032

Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We also offer £200 John Lewis vouchers for any successful recommendation.

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