Operations Manager Northeast – Complex Homecare

JOB TITLE: Operations Manager - Complex Care

HOURS: Full-time

LOCATION: North East (based in Huddersfield)

SALARY: Competitive salary up to £60,000, depending on experience

BENEFITS: Performance-based bonuses, career development opportunities, and more

ORGANISATION:

Compass Associates are proudly working with industry leading complex home care provider, who are dedicated to delivering high standards of care that put the wants and needs of individuals at the heart of everything. For the last 15 years, they’ve built a team driven by one core value, caring. With the goal of supporting clients to live the way they choose, all while fostering a thriving community for both clients and care workers.

ROLE:

As the Operations Manager - Complex Care, you will play a pivotal role in shaping and overseeing the delivery of compassionate, person-centred care across the North East and Newcastle regions. Your leadership will ensure that services comply with regulatory standards and foster a positive environment where both clients and care workers can thrive. You’ll be responsible for:

Leading the delivery of complex care services with a focus on excellence and compliance.

Ensuring regulatory requirements and industry standards are met.

Cultivating a positive, inspiring culture of care and support within your team.

Managing resources effectively and overseeing care packages.

Collaborating with central support teams, such as HR, Payroll, Quality, and Marketing, to ensure smooth operations.

Leveraging digital tools and technologies to improve service efficiency and delivery.

Promoting professional development opportunities through their Academy and facilitating career progression for you and your team.

CANDIDATE REQUIREMENTS:

• A passion for making a positive impact in the lives of others.
• Experience managing Homecare services
• Leadership experience in the healthcare sector, preferably within complex care.
• Strong knowledge of CQC regulations and healthcare compliance.
• Excellent communication, organisational, and problem-solving skills.
• Ability to inspire and motivate a team to deliver exceptional care.
• A strong desire to develop professionally and help your team do the same.

PROCESS

To apply, please submit your CV and a cover letter outlining your experience and why you’re a great fit for this role. Successful candidates will be invited to interview with our leadership team to discuss how you can contribute to the continued success.

CONTACT DETAILS

If you would like to be considered for this exciting opportunity, please contact Ashley Collishaw directly on 0161 527 9631. Alternatively, email an updated CV to [email protected]

RECOMMENDATIONS

Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations - we offer £200 of John Lewis Vouchers for each successful candidate recommended by you.