Regional Manager – Complex Care

Job Title:

Regional Manager – Complex Care

Hours:

Full-time, Monday to Friday, 9am – 5pm (flexible start/finish to accommodate travel)

Location:

Home-based with extensive travel across Stockton on Tees, Rochdale, Nottingham, and Telford branches; occasional travel outside region for meetings

Salary:

£52,000 per annum

Benefits:

• Generous annual leave entitlement
• Pension scheme
• Mileage and fuel reimbursement for regional travel
• Cycle2Work scheme
• Family-friendly working
• Employee assistance programme
• Blue Light Card

Company:

Compass Associates are proudly representing one of the UK’s largest and most trusted providers of care services, delivering over 1.5 million hours of personalised, high-quality care each month across a network of more than 260 locations nationwide. They combine the strength of a national organisation with deep local expertise to ensure exceptional support tailored to the needs of individuals and communities. Committed to maintaining the highest standards of care and compliance, this provider fosters innovation and makes a positive impact on the lives of vulnerable people through a broad range of specialised services.

Role:

We are seeking an experienced and proactive Regional Manager to oversee our complex care services in the North region. This permanent role offers the opportunity to lead multiple branches including Stockton on Tees, Rochdale, Nottingham, and Telford. You will provide operational oversight, support branch managers, ensure compliance with legal standards, and drive business growth in line with company objectives. You will manage budgets; control agency spend and play an active role in recruitment and staff development. Reporting directly to the Operations Director, you will work closely with other regional leaders to ensure operational excellence. The role is home-based but requires significant regional travel and attendance at key meetings outside the region.

Candidate Requirements:

• Proven leadership experience within complex care, ideally at a regional management level
• Strong commercial, budget management, and business development skills
• Experience managing complex client groups such as acquired brain injury, spinal injury, tracheostomy, long-term, respite, and palliative care
• Ability to work autonomously with excellent organisational and diary management skills
• Alignment with company values and commitment to high-quality care
• Driving license and access to a car essential
• Candidates from domiciliary care backgrounds will not be considered
• Flexibility around notice periods (up to 3 months acceptable)

Process:

• The recruitment process involves an initial screening followed by a single-stage interview conducted via Teams with the Operations Director.
• A second interview may be arranged if multiple strong candidates are shortlisted.
• We are committed to a fair and timely recruitment process and will provide feedback promptly.

Contact Details

If you would like to be considered for this exciting opportunity, please contact Ashley Collishaw directly on 0161 527 9631. Alternatively, email an updated CV to [email protected]

Recommendations

Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations - we offer £200 of John Lewis Vouchers for each successful candidate recommended by you.