Regional Support Manager | Elderly Residential & Nursing Care

Regional Support Manager | Elderly Residential & Nursing Care

Midlands (multi-site support)

Salary:                          Up to £70,000 per annum (DOE)

Benefits:                       Performance-related bonus | Company pension | 25 days AL + BH | Laptop & phone | Company Car | Structured CPD opportunities

Make a real impact across multiple care services.

Are you a former Home Manager or Regional Manager who thrives on helping others grow and succeed?

Are you motivated by quality, compliance, and meaningful outcomes in care?

If so, this Regional Support Manager opportunity could be ideal for you.

We're working with an ambitious, forward-thinking care provider that operates a growing portfolio of elderly residential and nursing homes across the UK. The organisation is privately owned and has developed a strong reputation for delivering high standards of care, with a leadership team that actively invests in quality, innovation, and service improvement.

With clearly defined business objectives focused on compliance, occupancy, cost control, and care quality, the provider is seeking a dynamic RSM to work closely with Home Managers, helping them to meet and exceed expectations.

The organisation is deeply values-driven, with a supportive support office structure and a shared commitment to high-quality care. You’ll be joining a company that believes in empowering local leadership, embedding robust compliance systems, and continuously evolving with the needs of residents and the sector.

What’s in it for you?

• Salary up to £70,000 DOE
• Company Pension
• 25 days AL + BH
• Laptop + Phone
• Company Car + fuel card
• Highly collaborative senior leadership team
• Opportunities to contribute to service development, acquisitions, and innovation
• A team where your insight and voice are genuinely valued

Who are we looking for?

This isn’t a typical “covering manager” role - you’ll be on the ground, alongside Home Managers, acting as a mentor, problem solver, and quality driver. Key responsibilities include but not limited to :

• Lead on care documentation reviews, audits, quality assurance implementation, and readiness for CQC and local authority inspections.
• Support new and experienced managers alike to build high-performing teams and create positive, person-centred care environments.
• Help ensure homes operate at 95%+ occupancy with strong fee structures, controlled payroll costs, and minimal agency use.
• Provide hands-on support with recruitment, induction, and retention strategies to build stable teams and reduce staff turnover.
• Assist in investigations, complaints handling, and safeguarding processes in collaboration with Operations and HR.
• Guide Home Managers in budgeting, rota management, spend reviews, and tender preparation to support strong financial performance.
• Assist in compiling reports, CQC PIRs, and governance updates while ensuring data-driven decision-making.

Requirements:

• Proven experience as a Home Manager or Regional Manager within the adult social care sector
• Sound knowledge of CQC regulations and inspection frameworks (new framework knowledge desirable)
• Hands-on experience supporting underperforming services or leading improvement plans
• Excellent communicator and relationship builder
• Tenacious, organised, and detail-focused – someone who sees things through
• Strong IT literacy and confidence using care systems (PCS, eMAR etc.)
• Flexible and happy to travel across the region

Interested?

This role offers the rare opportunity to shape outcomes across a portfolio of homes, whilst being part of a provider that genuinely wants to do things right. If you feel you have the transferable skills needed for the home, please apply !

Summary

We are looking for a Regional Support Manager to join a forward-thinking care provider to covering multiple homes across the midlands area. In return you will be compensated a salary up to £70,000 + additional benefits that will be discuss at interview stage.

Interview process

1st stage – Teams Chemistry Call

2nd stage – Face to face formal interview with the Group Operations Director and Regional Director

Location

Due to the nature of the role the role covers a variety of homes that are commutable from a variety of locations which are commutable from York, Leicester, St Albans, Derby, Nottingham, Stafford, Spalding, Cambridge, Worcester, Telford, Birmingham, Coventry, Northampton or Bury St Edmunds

Recommendations                                                                             

Compass Associates Ltd are working in partnership on this vacancy. If you are not interested, but know someone who is, we offer £500 or charitable donation of you choice for each successful recommendation.                                             

Contact details                                                                                        

If you would like to be considered for this exciting opportunity please contact Jon Mondey direct on 02393 874322 or 07784481714. Alternatively email an updated CV to [email protected].