Registered Branch Manager – Domiciliary Care
Salary: £38,000 – £42,000 per annum (DOE)
Location: South Tyneside, NE35
Hours: Full-time, Monday–Friday
About the Role
A well-established domiciliary care service delivering around 2,500 care hours per week is seeking an experienced Registered Branch Manager to lead the branch as part of its ongoing growth and quality improvement plan. The service is predominantly commissioned by Local Authorities and has a strong, fully staffed office team already in place. This is an excellent opportunity for a passionate, compliance-focused leader who wants to drive high-quality home care and support an already well-functioning team.
Key Responsibilities
Lead the day-to-day operations of a busy domiciliary care branch
Ensure full compliance with CQC standards, internal policies, and quality frameworks
Maintain and improve service quality across all care delivery
Oversee a small Extra Care scheme alongside the home care provision
Support with recruitment, staff development, and workforce planning
Work closely with an on-site Operations Manager for daily operational support
Embed robust governance, reporting, and quality assurance processes
Build strong relationships with Local Authorities and other key stakeholders
Drive continuous improvement and maintain strong service performance
Manage a smooth transition through a handover period with the existing manager
What We’re Looking For
Experienced Registered Manager within domiciliary care
Strong knowledge of CQC regulations, audits, and governance
Proven ability to maintain high compliance standards
Confident leader with excellent communication and people-management skills
Ability to support and positively influence a well-established team
Passion for delivering safe, person-centred home care
Organised, proactive, and able to drive service improvement
Why Apply?
Fully staffed branch with strong internal support
Dedicated Operations Manager on site
Supportive senior leadership and a clear improvement plan
No on-call requirement
Competitive salary up to £42,000 for an exceptional candidate
Opportunity to lead a stable service with strong growth potential
Salary & Benefits
£38,000 – £42,000 per annum (experience dependent)
Monday–Friday working pattern
Supportive leadership structure
Opportunity to influence service quality and performance
Interview Process
Stage 1: Interview with senior operations leadership
Stage 2: Interview with Group Quality Lead
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.
Contact details
If you would like to be considered for the Registered Branch Manager position or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. Alternatively, please email [email protected]
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