Registered Homecare Manager – Complex Care

JOB TITLE: Registered Homecare Manager - Complex Care

HOURS: Full-time, Monday to Friday

LOCATION: Burnley

SALARY: Up to £40,000 per annum, plus bonus

BENEFITS/BONUS:

• Bonus based on service performance
• 25 days annual leave + bank holidays
• Additional day off for your birthday
• Employee Assistance Program (EAP) for wellbeing and financial support
• Pension scheme with employer contributions
• Centralised support teams (HR, Payroll, Quality, Marketing, etc.)
• In-house recruitment team ensuring you have the right staff
• Academy for career progression and development
• Friendly IT team for any technical needs

COMPANY:

Compass Associates are proudly supporting a growing homecare provider that have been proudly delivering high-quality homecare for over 15 years, supporting people across the UK to live independently in the comfort and familiarity of their own homes. The care is not only about tasks, but also about dignity, choice, and connection.

CQC ‘Good’ rated provider with a strong reputation for putting people first, the Burnley hub is a shining example of that commitment. The approach is rooted in values of compassion, integrity, and quality, continually investing in our people, processes, and technology to make our services even better.

What sets this organisation apart is the comprehensive support structure offered to branch managers. You won’t be going it alone, you’ll work alongside a central support team covering HR, Quality, Marketing, Payroll, IT, and more. They don’t use agencies; instead, the dedicated in-house recruitment team ensures you have the right staff, trained and ready to deliver the level of care eat client deserve. Through the internal Academy, they also offer career progression for you and your team, encouraging long-term growth and development.

The culture is fun, supportive, and down-to-earth which values team spirit, open communication, and creating a workplace where people genuinely enjoy coming to work.

ROLE:

As the Registered Homecare Manager for our Burnley branch, you will take the lead in shaping and delivering a person-centred, high-quality homecare service for adults in the local community. This is a senior leadership role with full operational responsibility for the branch, making it ideal for someone who wants to lead a service that genuinely puts people first.

Key aspects of the role include:

• Operational Leadership: Oversee the day-to-day running of the service, ensuring smooth delivery of care and full compliance with CQC standards and all regulatory requirements.
• Team Management: Lead and support a team of care coordinators, supervisors, and carers. You’ll be responsible for developing your team through regular supervisions, mentoring, and ongoing training opportunities.
• Quality Assurance: Work closely with the internal Quality Team to ensure care delivery is safe, effective, and continually improving.
• Client Relationships: Build strong relationships with clients and families, ensuring their individual needs and preferences are met with compassion and professionalism.
• Collaboration: Engage with the wider leadership team and support functions to help drive service improvement and innovation.
• Recruitment and Staffing: Partner with our in-house recruitment team to ensure adequate staffing levels and onboard new care professionals who align with our values.
• Service Development: Be proactive in identifying opportunities for service growth and improvements that benefit clients, staff, and the wider community.

This is a fantastic opportunity for a Registered Manager looking to take the next step in their career within a supportive and forward-thinking organisation. You’ll have real influence, autonomy, and the chance to make a tangible impact every day, not just on the lives of the people we support, but on the future of our Burnley service.

CANDIDATE REQUIREMENTS:

• Passionate about providing high-quality homecare and putting people first
• Previous experience as a Registered Manager or equivalent in the homecare sector
• Strong leadership and team management skills
• Ability to handle the operational aspects of a care service
• Strong understanding of CQC requirements and quality standards
• Excellent organisational and communication skills
• A compassionate, person-centred approach to care

PROCESS:

• Initial screening via phone
• In-person interview at our Burnley hub
• Offer and onboarding

CONTACT DETAILS

If you would like to be considered for this exciting opportunity, please contact Ashley Collishaw directly on 0161 527 9631. Alternatively, email an updated CV to [email protected]

RECOMMENDATIONS

Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations - we offer £200 of John Lewis Vouchers for each successful candidate recommended by you.