Registered Operations Manager
Location: Frodsham, Runcorn & Widnes area
Salary: £40,000 – £47,000 per annum (DOE) + Bonus
Contract: Full-time, Permanent
Hours: Monday to Friday, 8:30am – 5:00pm (no on-call)
About the Role
An established, highly rated home care provider is seeking an experienced and compassionate Registered Care Manager / Operations Manager to lead and oversee their branch operations across Frodsham and surrounding areas.
This is a confidential replacement position offering full operational autonomy and the opportunity to manage a well-resourced, award-winning team delivering exceptional private home care services.
You’ll take ownership of day-to-day branch performance, compliance, client satisfaction, and team development — ensuring the service continues to deliver outstanding care while maintaining a balanced, supportive work culture.
Key Responsibilities
Lead all aspects of branch operations and service delivery
Ensure compliance with CQC regulations and internal quality frameworks
Manage and support the office team, including care coordinators, HR, and field supervisors
Oversee care consultations, care planning, onboarding, and service reviews
Maintain exceptional standards of client care and satisfaction
Collaborate on business development and service growth initiatives
Support future expansion into complex care services
Ensure governance, risk, and audit processes remain robust
Uphold a positive, people-first culture focused on wellbeing and professional development
About You
We’re looking for a confident, commercially aware, and people-focused leader who can run a branch independently.
You will ideally have:
Proven experience as a Registered Care Manager or Operations Manager within domiciliary / home care
A strong track record in CQC compliance and leadership
Excellent understanding of private care models, assessments, and client onboarding
Ability to balance service quality with business growth and performance
Emotional and intellectual agility — able to lead with empathy and clarity
NVQ Level 5 (or working towards) in Health & Social Care
A genuine passion for delivering high-quality, person-centred care
What’s on Offer
Salary from £40,000 – £47,000 (DOE)
Potential to increase to £50,000 for exceptional experience
Performance-related bonus opportunities (e.g., £2,000 annual bonus for exceeding branch targets)
40-hour week with no on-call duties
A balanced, well-supported environment with strong leadership backing
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 John Lewis vouchers for each successful recommendation.
Contact details
If you would like to be considered for the Registered Operations Manager position or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. Alternatively, please email [email protected]
