Job Title: Service Manager – Adult Social Care
Salary: £37,000 - £38,000 per annum
Hours: Full-time, Mon to Fri, with shared on-call responsibilities
Location: Croydon
This position does not offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK.
Are you an experienced Service Manager looking for your next challenge?
This is an exciting opportunity to step into a newly created leadership role overseeing a service supporting adults with autism, learning disabilities, and complex or challenging behaviours in Croydon.
The Role
You will be a visible, hands-on leader who ensures quality, stability, and a strong person-centred culture across the service. Reporting to senior management, you will have operational autonomy to drive service improvements, tackle challenges, and embed a culture of compassion, and professional growth.
As Service Manager, you will:
Lead and manage day-to-day operations across the service supporting adults with complex needs.
Manage, support, and inspire a multidisciplinary team, promoting a stable, person-centred, and culture.
Oversee recruitment, rota management, and resource allocation to reduce agency usage and maintain safe staffing.
Collaborate with senior management, HR, and finance teams to ensure services meet organisational and budgetary goals.
Maintain visibility, engaging with staff, residents, and families to uphold high-quality care.
Drive service stability, staff development, and culture change during a period of transition.
We’re looking for someone with:
Proven experience as a Registered/Service or Locality Manager in a senior operational role.
Experience supporting adults with learning disabilities, autism, and complex or challenging behaviours.
Strong understanding of CQC compliance, inspections, and quality assurance frameworks.
Excellent leadership, communication, and organisational skills.
Experience managing staffing challenges, recruitment, and rota planning.
A Level 5 Diploma in Leadership & Management (or equivalent), or willingness to work towards it.
What We Offer
Salary between £37,000 and £38,000 per annum, depending on experience.
Supportive and collaborative organisational culture focused on staff wellbeing and quality outcomes.
Clear career progression into senior operational or quality leadership positions.
Comprehensive induction, training, and professional development opportunities.
The autonomy to shape service delivery and culture across multiple locations, making a tangible difference to residents and teams.
Interview Process:
Contact Details: To apply, or for more information and an informal discussion about the post please contact Ed Amaral at 02394214487 or email [email protected]
Recommendations: Compass Recruitment is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate.
