Head of Care for Adult Specialist Care Provider

Compass Associates were exclusively mandated for an extensive team-build project for a newly created residential adolescent clinic.

Compass Associates has worked with this provider’s Clinical Director for over ten years and has supported them both as a candidate and while working for numerous clients. This particular time, they had recently changed jobs so our consultants reached out to see how they were doing in their new role and if we could support them in any way. The Clinical Director mentioned that the provider was due to open a new site for a residential adolescent clinic for 14-18-year-olds suffering from mental health conditions.

Given the significance of this endeavour, a substantial team needed to be assembled to ensure the clinic’s ability to accommodate and care for the projected number of children. The Clinical Director expressed a strong desire to collaborate exclusively with Compass Associates on this project, citing their consistent satisfaction with the level of service and expertise we have consistently demonstrated both as a client and a candidate.

The client displayed a flexible approach in terms of the candidates’ backgrounds, emphasising the importance of candidates possessing a valid DBS check and a minimum of one year of experience working with children with mental health conditions. This criterion was established to ensure that successful candidates could seamlessly integrate into their roles without any unexpected challenges. Consequently, Compass Associates diligently sourced a diverse range of candidates with relevant experience in areas such as Special Educational Needs (SEN), teaching, the National Health Service (NHS), law enforcement, social services, foster care, children’s homes, assistant psychology, and school coaching. Each candidate was carefully selected to ensure they possessed experience in adolescent mental health.

To date, Compass Associates has provided 80 candidates with 30 currently successfully placed and having started or due to start. All interviews have been conducted with a one-stage process due to the quick turnaround of staff required. The only exception to this process was for candidates requiring relocation, who underwent an initial online interview before proceeding to a face-to-face interview.

The Consultants alongside our Business Support Team have provided an in-depth process and customer service not just through their search for candidates, but also their ongoing support around onboarding.