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Compass Associates were mandated in the search for the appointment of a Home Manager to support multiple sites for one of the UK’s largest care providers.
This leading care provider had previously worked with Compass Associates due to having successfully appointed their Operations Director, so the provider was well adverse with the quality of service provided by Compass Associates.
With a recent business acquisition for the provider which saw them expand their portfolio, the Compass Associates Elderly Care division approached the provider to provide assistance with any potential recruitment processes. The provider needed a couple of weeks to work out any adjustments required but once they were certain of any new requirements, they contacted Compass Associates to support in appointing a Home Manager.
A meeting was arranged with the client’s Regional Support Manager to obtain a clear understanding of the requirements and set out a detailed brief. The client had an urgent requirement for a Home Manager due to the current incumbent about to leave and the Deputy Home Manager needing to be supported by a well-experienced Home Manager and in post within the next three months. Location was also a key element for this position due to the Home Manager having to make multiple site visits for general assessments within the client’s hospitals.
Once a brief was outlined, Compass Associates identified three potential candidates that were available immediately. All three were presented to the client with two of them selected for a two-stage interview process. Both stages were conducted via Teams with the first interview with the Regional Support Manager, followed by a second with the Regional Support Manager and Operations Director.
One of the candidates was then asked to visit one of the client’s sites to conduct an action plan on what they would do if successfully offered the role. The client was impressed by what they presented after their visit and was offered the role which they accepted accordingly.
This placement had a quick turnaround and was completed from taking the brief to offer and acceptance within approximately two weeks. Due to the quality of service provided, the client has requested that Compass Associates support the appointment of a new RGN Nurse Manager.
Selecting the right recruitment partner is essential in navigating the evolving landscape of the Senior Living sector. It requires a partner who not only understands the complexities and challenges unique to the industry but is also equipped to provide strategic support throughout the hiring process.
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