Dispensing Optician - Private Independent Opticians
Location: Croydon
Salary: £33,000 – £37,000 DOE
Employment Type: Full-time | Monday to Saturday rota (1 Saturday off per month) | No Sundays or Bank Holidays
Visa Sponsorship: Not available
Compass Associates are proud to be working in partnership with a well-established, patient-focused independent optical practice in Croydon who are looking to hire a GOC-registered Dispensing Optician to join their friendly and professional team.
This is a fantastic opportunity for a confident dispenser who enjoys delivering exceptional patient care, working with high-quality products, and being part of a supportive environment with genuine long-term career prospects.
Located in a busy and well-connected area of Croydon, the practice benefits from a strong and loyal patient base, excellent transport links into Central London, and a diverse community demographic, creating a varied and rewarding dispensing environment.
The Role
As Dispensing Optician, you’ll play a key part in the patient journey, acting as the vital link between the consulting room and the dispensing process. You’ll provide expert advice, deliver a premium experience, and ensure every patient leaves with the best possible solution for their lifestyle and visual needs.
Key Responsibilities
Deliver outstanding customer service with a warm, professional approach
Support the three-way handover between the Optometrist and patient
Guide patients through frame and lens selection with confidence
Take accurate measurements, including the use of digital dispensing tools where required
Ensure orders are processed smoothly and liaise with suppliers when needed
Carry out quality checks, fittings, and adjustments to ensure comfort and accuracy
Complete administration and clinical record keeping to a high standard, ensuring GDPR compliance
Handle transactions accurately and in line with practice procedures
Support and supervise Dispensing Assistants, providing training where appropriate
Assist with minor repairs to spectacles and hearing devices
Resolve patient queries professionally, escalating where necessary
Maintain excellent standards of presentation in both personal appearance and practice environment
Keep up to date with products, clinical techniques, CPD, and GOC requirements
Requirements
Previous experience within an optical dispensing environment
Level 6 Diploma in Ophthalmic Dispensing (or equivalent)
GOC registration
Strong communication skills with a patient-first mindset
Confident using IT systems with strong organisational skills
Positive, adaptable, and motivated to develop within a progressive independent practice
Package & Benefits
Competitive salary: £33,000 – £37,000 DOE
33 days holiday including bank holidays
No Sunday or Bank Holiday working
1 Saturday off per month
Company pension scheme (salary sacrifice option available) and Life Assurance
Incentive scheme
Staff and family discounts
Ongoing training and development support, including CPD events
Company sick pay
Perkbox, Employee Assistance Programme, and Cycle to Work scheme
Team-building events and a genuinely supportive culture
Interview Process
The process is swift and transparent, designed to assess both clinical and cultural fit:
Initial telephone interview with the Practice Manager
Final on-site interview within the practice
Interested?
If you’re a GOC-registered Dispensing Optician seeking an opportunity within a well-established independent practice, we’d love to hear from you.
This is an excellent opportunity to join a highly regarded independent practice that genuinely prioritises patient care, staff development, and long-term career progression.
Contact
Ben Warnes
Compass Associates – Audiology & Hearing Care Division
07908 224 207
[email protected]
