Service Manager – Neuro Rehabilitation

Job Title: Service Manager – Neuro Rehabilitation
Hours: 35 hours per week
Location: Liverpool
Salary: Up to £48,000 per annum DOE
Benefits:

• 38 days annual leave (including bank holidays)
• Company pension and group life assurance
• Health Cash Plan and Employee Assistance Programme
• Buy and sell annual leave scheme (up to 5 days)
• Long service and staff awards
• Excellent training and career development opportunities
• Eye voucher scheme
• Free parking

Company:

We are proud to be partnered with a well-established national provider of specialist health and social care services. The organisation has an excellent reputation for supporting people with complex needs, including neurological conditions, brain injuries, and associated physical or mental health challenges.

The company operates a range of services, including residential homes, rehabilitation units, and supported living services, each designed to empower people to regain independence and achieve their personal goals. They are recognised for their strong clinical expertise, compassionate workforce, and commitment to delivering safe, person-centred care.

This is an organisation that invests heavily in its people, providing structured training, professional development, and genuine career progression opportunities. Employees describe a supportive, collaborative culture where teams work closely together to deliver the highest standards of care.

Role:

As Service Manager, you will take overall responsibility for the leadership and operational management of a specialist residential service in Liverpool. The service supports individuals with complex needs and requires a manager with both strategic vision and day-to-day operational oversight.

You will lead a multidisciplinary team, ensuring compliance with CQC standards, safeguarding legislation, and best practice in care delivery. This will involve line management of senior staff and clinicians, embedding robust systems for supervision, appraisals, and workforce development.

The

role combines operational leadership with business development. You will be accountable for managing budgets, recruitment, and staffing, while also promoting the service to commissioners and referrers to ensure continued growth and sustainability. Service development planning, marketing activity, and stakeholder engagement will all be part of your remit.

A key focus of the role is quality: ensuring person-centred plans are in place, leading regular reviews, and empowering the people supported to pursue education, vocational training, and meaningful life goals. You will also play a central role in creating a positive, motivated team culture and maintaining strong relationships with families, professionals, and partner organisations.

Candidate Requirements:

• QCF Level 5 Diploma in Health & Social Care (or equivalent).
• Strong knowledge of statutory requirements, CQC standards, and safeguarding legislation.
• Previous experience in managing residential or supported living services.
• Demonstrated ability to work with multidisciplinary teams to achieve positive outcomes.
• Skilled in leading, supporting, and motivating staff teams, including clinicians.
• Experience managing poor performance, disciplinary, and grievance procedures.
• Strong financial management and budgetary control experience.
• Excellent communication and organisational skills.
• Flexible approach, with ability to work unsociable hours and participate in on-call rota.

Process:

If you would like to be considered for this exciting opportunity, please contact Ashley Collishaw directly on 0161 527 9631. Alternatively, email an updated CV to [email protected].

Recommendations:

Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations – we offer £200 of John Lewis vouchers for each successful candidate recommended by you.