Job Title: Service Manager – Supported Living
Salary: Circa £32,000 per annum (based on experience)
Hours: Permanent, Full-Time, 40 hours per week
Location: Greater Manchester
Setting: Adults with Learning Disabilities, Autism, Mental Health, and Complex Needs
Overview:
Compass Associates is proud to partner with a leading provider of adult social care in their search for a skilled and proactive Service Manager to oversee multiple supported living services. This is an exciting opportunity to join a company rated GOOD by CQC, renowned for its values-led culture, inclusive approach, and commitment to empowering people with learning disabilities, autism, mental health needs, and physical disabilities. The successful candidate will play a key role in providing visible, hands-on leadership across two supported living settings, ensuring high-quality, person-centred care while supporting and developing a strong, motivated team.
The Candidate:
The Service Manager will work closely with the Registered Manager to deliver safe, high-quality care and support. You will lead a team across two sites, with a Team Leader supporting daily operations, ensuring both staff and people we support feel supported and valued. The ideal candidate will be outgoing, confident, and unafraid to tackle challenges head-on, with proven leadership experience in learning disabilities, mental health, or complex needs services.
Key Responsibilities:
Leadership & Management
Lead, motivate, and support a passionate care team across two services
Be visible, hands-on, and lead from the front
Coach and develop team members, ensuring strong performance and engagement
Quality Care
Ensure delivery of high-quality, person-centred care at all times
Monitor wellbeing and outcomes for service users
Participate in audits, quality calls, and project calls with the Registered Manager
Regulatory Compliance
Work alongside the Registered Manager to maintain compliance with all relevant regulations and CQC standards
Support implementation of ongoing service improvements
Staff Development
Provide regular supervision, coaching, and development opportunities
Foster a collaborative and motivated team culture
Operational Oversight
Ensure smooth running of both services, managing resources effectively
Maintain strong relationships with stakeholders, families, and external professionals
Essential Requirements:
Strong experience managing supported living or residential services for adults with learning disabilities, autism, mental health, or complex needs
Level 3 or equivalent qualification in Health & Social Care (or demonstrable experience)
Proven leadership skills across multiple sites
Full UK driving licence and access to a vehicle
Confident, outgoing, and willing to address issues directly
Desirable Criteria:
Experience supporting teams in services with diverse and complex needs
Strong understanding of risk management, safeguarding, and compliance
Salary & Benefits:
£31,595.20 per annum (based on experience)
Fast-track career development and expert training
Inclusive, values-led culture
Digital perks platform with discounts across hundreds of brands
Optional pay advances and Stream – get paid as you earn
Recognition schemes including Employee of the Month and Heroes Awards
Application Process:
To apply for this exciting opportunity, or for an informal discussion about the role, please contact Andy at Compass Associates.
Contact Details:
Andy Munyimi – Compass Associates
Tel: 0161 527 9632
Email: [email protected]
Recommendations:
Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.
About Compass Associates:
Established in 2009, Compass Associates is an award-winning UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions for permanent assignments.
