High Intensity Wellbeing Counsellor – EMDR Qualified
Location: Manchester/Hybrid
Hours: 37.5 hrs/week
Salary: £35,000 plus excellent benefits
Remit
Compass Associates is proudly working with the leading mental health & wellbeing provider to recruit for a High Intensity Wellbeing Counsellor to join them on a full time permanent basis. The role is based in the Manchester office but hybrid working is a possibility.
You will manage a caseload of clients via video counselling sessions, where you will provide EMDR, CBT or Solution Focussed Brief Therapy approaches to clients who have been referred via their EAP service. The role will also require at least 1 day per week, working on the 24/7 helpline where you’d provide in the moment, emotional support and signposting to callers in emotional distress or mental health crisis. During each call, you will conduct clinical and risk assessments, provide appropriate advice and signposting to relevant services and professionals, and maintain accurate clinical records.
Location
This role is based at the Manchester office which is commutable from Oldham, Bury, Bolton, Stockport, Knutsford, Altrincham, Rochdale, Warrington, Chorley, Ashton-under-Lyne, Prestwich, Eccles, Salford and surrounding areas.
Benefits
- Option to do some work from home
- Monthly clinical supervision
- 25 days annual leave plus bank holidays
- Day off for your birthday
- Company pension
- Life insurance
- Company sick pay
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employment Assistance Programme
- Company incentives and monthly social events
- Free use of the onsite gym
- Further training and CPD opportunities
Essential Criteria
- To be BACP accredited or eligible for accreditation with a minimum of 400 clinical hours
- EMDR training is essential
- Qualifications in CBT, TF-CBT, CFT or SFT are desirable but not essential
- 12 months helpline experience
- High level of computer literacy, including on the phone and online CRM systems
- Excellent communication and customer service skills, with the resilience, drive and passion to support individuals in distress.
- Experience working in a telephone-based or helpline role would be highly advantageous
- Previous experience working with individuals who are high risk or with suicidal ideation
Interview Process
Informal phone call followed by a formal interview.
Contact Details
If you would like to be considered for this exciting opportunity, please contact Lynette Robb directly on 0161 509 0419 or email an updated CV to [email protected].
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £500 voucher or charity donation for a successful recommendation.


