Assistant Clinic Manager
Luxury Medical & Aesthetic Skin Clinic | London
Full-Time | Up to £38,000 + Sales Bonus
We are seeking a high-calibre Assistant Clinic Manager to join a state-of-the-art, award-winning medical and aesthetic skin clinic in West London.
This is a pivotal leadership position within a doctor-led, CQC-regulated environment. The successful candidate will play a key role in driving operational excellence, maintaining regulatory compliance, developing the team, and delivering an exceptional patient experience.
The Role:
As Assistant Clinic Manager, you will support the smooth and efficient running of the clinic while taking responsibility for day-to-day operational performance.
You will lead a team of four direct reports, with the opportunity for the team to grow as the clinic continues to expand. This is a hands-on management position suited to an organised, proactive and commercially minded professional who thrives in a fast-paced, high-performance clinical environment.
Working Pattern
Full-time, Monday to Friday
1–2 Saturdays per month on a rota basis
Key Responsibilities
Oversee the day-to-day running of the clinic, ensuring an efficient and seamless service
Lead, motivate and manage a team of therapists and reception staff
Support the development, implementation and maintenance of SOPs in line with CQC requirements
Ensure consistently high standards of compliance within a regulated clinical environment
Drive clinic performance, revenue, sales and KPI achievement
Monitor and maintain exceptional patient journey and customer service standards
Work closely with senior leadership to identify and implement operational improvements
Monitor reporting, data and performance metrics, using advanced Excel skills to analyse and track results
Support the continued growth and development of the clinic and wider team
About You
We are looking for an ambitious, detail-focused and commercially aware professional with strong leadership skills and a genuine passion for aesthetics, patient care and clinical excellence.
Essential Requirements
Minimum 2 years’ experience in an Assistant Manager or relevant management position
Previous experience within aesthetics, medical, dental or another regulated healthcare environment
Experience working within a CQC-regulated clinic, or strong working knowledge of CQC requirements
NVQ Level 3 in Beauty Therapy or an equivalent qualification such as ITEC or CIBTAC
Proven experience in operations and sales, with a strong track record of delivering against KPIs
Excellent leadership, people-management and organisational skills
A high level of autonomy, initiative and accountability
Strong IT skills, particularly Microsoft Excel
Fluent English, both written and spoken
Exceptional attention to detail
Personal Attributes
The ideal candidate will be:
Warm, professional and genuinely people-focused
Highly organised, efficient and process-driven
Commercially astute and motivated by sales performance
Confident in leadership and decision-making
Proactive, accountable and solutions-focused
Passionate about aesthetics, patient safety and ethical clinical practice
Comfortable working in a fast-paced, high-standard environment
What We Offer
Competitive salary of up to £38,000, depending on experience
Monthly performance-based sales bonus
Ongoing professional training across leading aesthetic technologies
Potential opportunities for lateral progression into skincare brand-focused roles
Discounted treatments and products, including injectables
Company pension
Health and wellbeing programme
Employee discounts
Supportive, collaborative and high-performance team culture
Location
This position is based in West London, with excellent transport links across the capital.
The clinic is easily commutable from Balham, Clapham, Croydon, Ealing, Guildford, Kingston upon Thames, Richmond, St Albans, Stratford, Watford and Wimbledon.
References
Compass Associates is acting as the recruitment partner for this position.
If this opportunity isn't the right fit for you but you know someone who would be a strong match, we offer £500 in vouchers for every successful recommendation.
Contact
To find out more about this opportunity, please contact Roberto on 023 9421 4486 or email [email protected].
