Deputy Manager

Deputy Home Manager | Outstanding Elderly Residential Home
Location: Sunderland
Salary: £38,000 - £41,000

Are you passionate about delivering person - led care that goes above and beyond?

Do you lead with empathy, kindness, and a drive for excellence?

Do you want to make a meaningful difference every day in a supportive, values-led environment?

If so, this could be the perfect opportunity for you.

A highly reputable and well-established care provider is seeking a dedicated and compassionate Deputy Home Manager for one of their outstanding purpose-built care homes in the North East. This is an exciting leadership role where you will support the Home Manager and lead a committed team, ensuring residents receive exceptional care in a warm, welcoming, and homely environment.

As Deputy Home Manager, you’ll take responsibility for resident care in the Home Manager’s absence, supervise and coach colleagues, and champion a culture centred on empathy, kindness, and resident-first values.

About the Provider

This care home is part of a well-respected, national care provider known for delivering exceptional care across the UK. The organisation is committed to creating environments where residents feel valued, respected, and supported to live fulfilling lives.

The home itself is outstanding, purpose-built, and designed to provide a warm, welcoming, and homely atmosphere. Residents benefit from a culture of personalised, person-centred care where every individual’s preferences, history, and wellbeing are at the heart of everything the team does.

Colleagues at this home thrive in a supportive environment, where professional development, learning, and progression are actively encouraged. The provider is committed to high standards, ensuring that staff feel valued, supported, and empowered to deliver exceptional care every day.

At the core of the provider’s ethos is a focus on:

• Compassion – genuinely understanding and responding to the needs of residents
• Respect – recognising each resident as an individual
• Excellence – continually striving to exceed care standards
• Teamwork – fostering collaboration and mutual support among colleagues

This is a home where you can truly make a difference, develop your career, and be part of a team recognised for delivering outstanding care.

Key Responsibilities

• Lead, supervise, and mentor colleagues to deliver outstanding care
• Take responsibility for resident care in the Home Manager’s absence
• Ensure the home consistently exceeds all statutory, regulatory, and legal requirements
• Promote a culture centred on kindness, dignity, and resident wellbeing
• Support effective care planning and maintain meaningful, accurate records
• Build strong, positive relationships with residents, families, and colleagues

The Ideal Candidate

• Solid understanding of CQC and person-led care planning
• Experience working in a care home environment
• A natural mentor with excellent organisational and time-management skills
• Kind, patient, and able to build meaningful relationships
• Committed to delivering the highest standards of compassionate care

Above all, you’ll value kindness, ensuring every resident is recognised as an individual with their own story, history, and needs.

Rewards & Benefits

Alongside a competitive salary of £38,000 - £41,000, you will enjoy a comprehensive benefits package including:

• Paid Enhanced DBS / PVG
• Free uniform
• Homemade meals while on shift
• Company pension scheme
• 28 days annual leave (inclusive of bank holidays)
• Group life assurance cover
• Wagestream - flexible access to your earned pay
• Award-winning learning and development
• GP Online - 24/7 access for you and your children under 16
• Access to 1,600+ high street discounts
• Free and confidential Employee Assistance Programme
• Recognition schemes including Long Service and Kindness Awards
• Refer a Friend programme
• Clear opportunities for career progression

The provider is committed to supporting colleagues from all backgrounds and ensures a swift onboarding process from offer to start date.

Location

This role is commutable from Newcastle, Gateshead, Washington, South Shields, Durham and Peterlee.

Summary

This is a unique opportunity to join a respected, values-driven organisation as Deputy Home Manager in an outstanding, purpose-built care home. If you are a compassionate, inspiring leader ready to make a genuine difference in the lives of residents every day, please call George Graham on 023 9231 3048 or 07470 420416. Alternatively please email a copy of your CV to [email protected]