Deputy Service Manager – Adult Supported Living

Title: Deputy Service Manager – Adult Supported Living

Location: Portland, Dorset

Salary: £33,113

Hours: Full-time (40 hours per week, shifts)

Job Type: Full-time, Permanent

This position does not offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK.

Overview

This is a well established provider of adult social care, delivering high quality supported living services across the South East and South West. Driven by a clear values framework and a strong reputation for person-centred support, the organisation is committed to making a genuine difference to the lives of the people it supports. With a dedicated central support structure, fully paid training and clear career progression, this is a provider that invests meaningfully in its people. The service in Portland now has a settled, fully permanent team and a newly appointed Registered Manager, with a real focus on quality and continuous improvement.

The Role

We are seeking an experienced and confident Deputy Service Manager to support the Registered Manager of an established supported living service in Portland, Dorset, supporting adults with learning disabilities, autism and complex needs, including behaviours of challenge. You will be the visible leader on the ground, leading a team of team leaders and support workers to deliver high quality, person-centred support to around ten people living in their own flats within a single scheme. This is a brand new role for the area and the final piece of a management structure already introduced across the organisation's other services. The successful candidate will be a strong, self-assured manager who is committed to service quality, staff development and delivering positive outcomes, and who can empower a team to work effectively.

Key Responsibilities

• Lead, motivate and develop a team providing person-centred support.
• Promote a positive culture in line with the organisation's values.
• Support recruitment, induction, training, supervision and performance development.
• Help the people supported achieve their personal goals, aspirations and greater independence.
• Build and maintain strong relationships with families, professionals, commissioners and community partners.
• Monitor and maintain quality, compliance and governance across the service.
• Support occupancy and resource management.
• Manage incidents, complaints and service improvements.
• Ensure safe, effective and compassionate support is delivered consistently.
• Take part in the on-call rota, which generally covers weekends, and provide hands-on leadership when required.
• Drive continuous improvement and innovation.

Requirements

• Previous experience in a leadership role within health and social care, ideally within supported living or residential services for adults with learning disabilities and/or autism.
• Confidence supporting people with behaviours of challenge and empowering a team to do the same.
• Strong leadership, communication and relationship-building skills.
• Ability to inspire, coach and develop others.
• Passion for delivering outstanding, person-centred support.
• Organised, resilient and solution-focused.
• Understanding of quality, compliance and safeguarding responsibilities.
• Commitment to inclusion, dignity, respect and compassion.
• Level 5 Diploma in Leadership and Management for Adult Care is desirable.
• Full UK driving licence and access to your own vehicle, with the ability to travel to Portland.
• Flexible approach to work, including shifts and participation in the on-call rota.
• All roles are subject to proof of eligibility to work in the UK, satisfactory references, and an enhanced DBS check.

Benefits

• Salary of £33,113.
• 22 days paid holiday plus bank holidays.
• Paid mileage and local travel.
• Career progression opportunities.
• Fully paid training and ongoing professional development.
• Pension scheme.
• 24/7 wellbeing and mental health support.
• Long service recognition and awards.
• Monthly staff prize draw.
• Exclusive staff discounts on top brands.

To apply for this exciting opportunity, or to find out more information, please contact Ed Amaral at Compass Associates for an informal discussion about the role.

This opportunity is commutebale from Portland, Weymouth, Dorchester, Charminster, Portesham, Abbotsbury, Puddletown, Maiden Newton, Cerne Abbas or Bridport and the surrounding areas.

Contact Details:

02394 214487

[email protected]

Alternatively, please submit your CV via email, and we will be in touch.

Recommendations:

Compass Recruitment is acting as a Recruitment Consultancy for this permanent vacancy; we offer a £200 John Lewis voucher for a successful recommendation following the completion of probation/rebate.