Exclusive Opportunity | Business Manager | Elderly Residential Home | Christian Charity
North Walsham, Norfolk
Salary: £45,000 - £50,000 per annum + Benefits
Are you an experienced leader with a passion for hospitality and operational excellence?
Do you want to join a values-driven Christian charity with a 200-year legacy?
Are you ready to make a real difference in the lives of older people?
Then this could be the position for you!
We are proud to be working alongside a well-established Christian charity operating 21 care homes across the UK. With over 200 years of heritage and ambitious growth plans including new builds in Crawley, Bedford, Harrogate, and Wanstead, they are dedicated to providing exceptional care for older people within a values-led environment.
The new Business Manager will join a recently acquired 40-bed residential care home located in the Norwich area. The home has recently transferred to the organisation and requires a capable leader to drive operational improvements, support occupancy growth, and help embed the charity's caring, Christian ethos.
Full support will be offered to the Business Manager in the form of a Registered Care Manager and senior leadership team. This role will allow the successful candidate to shape and grow the home's operations, building upon their team and continuing to create long-lasting links with the community.
Requirements:
- Proven leadership and team management experience
- Strong budget management and financial acumen
- IT literate with good administrative skills
- Occupational requirement - must be a practising Christian, willing to participate in the home's Christian ethos
- Care sector experience not essential – hospitality, church administration, or general management backgrounds welcomed
Key Responsibilities
- Oversee the day-to-day hospitality operations and non-clinical running of the home
- Lead, manage, and develop the hospitality and support team
- Manage budgets and maintain strong financial oversight
- Work alongside the Registered Care Manager to drive occupancy growth
- Collaborate with the marketing department on resident attraction initiatives
- Maintain IT systems and oversee general administration
- Build positive relationships with residents, families, and local stakeholders
You'll hold significant management experience, able to demonstrate a background in leading teams, managing budgets, and driving operational improvements. As a leader, you'll place an emphasis on hospitality excellence, team development, and creating a welcoming environment for residents.
The ideal candidate will be a strong communicator, a visible presence promoting the home across the community. You'll bring commercial acumen, a drive to support occupancy growth, and a desire to uphold the highest standards of care. As a practising Christian, you'll be comfortable leading prayers and actively participating in the home's spiritual life.
Package and Benefits
- Salary: £45,000 - £50,000 per annum
- Relocation support: Up to £2,000 available
- Medicash health cash plan
- Employee Assistance Programme (EAP)
- Retail discounts across thousands of retailers
- Long-service additional leave
- Paid 2-week sabbatical
- Spiritual away days
- Comprehensive wellbeing support
Working Pattern
- Monday to Friday, approximately 8am – 4pm (flexible hours available)
- No weekend work required
- On-call shared on a rota basis – not 24/7
Location
The role is based in a rural setting near Norwich, Norfolk. Relocation support is available for candidates willing to move to the area.
The home is commutable from: Norwich, Great Yarmouth, Lowestoft, Thetford, Dereham, Wymondham, Attleborough, and the wider Norfolk area.
Summary
My client is seeking an experienced Business Manager to join a 40-bed residential care home. Offering a salary of £45,000 - £50,000 per annum plus excellent benefits, you'll be supported by a strong leadership team, given the autonomy to drive operational excellence, and empowered to make a meaningful impact within a purpose-driven Christian charity with exciting plans for the future.
Recommendations
Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 vouchers for each successful recommendation.
Contact Details
If you would like to be considered for this exciting opportunity, please contact Jon Mondey directly on 02393 874322 or 07784481714. Alternatively, email an updated CV to [email protected].
