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Registered Branch Manager – Domiciliary Care
Location: Bishops Stortford
Salary: £45,000 per year + 10% performance-related bonus
Job Type: Full-time, Permanent
Job Overview
We are currently seeking an experienced Registered Branch Manager to lead a high-performing domiciliary care service in Bishops Stortford. This is an excellent opportunity for a confident and capable leader with a proven background in home care management. The successful candidate will oversee a busy care operation delivering 4,500+ care hours per week, managing a team of 230+ carers and approximately 20 office staff. The branch holds an Outstanding CQC rating and has ambitions to grow to 5,500–6,000 weekly care hours over the next 12 months.
Key Responsibilities
Lead and manage the day-to-day operations of a large domiciliary care branch
Maintain compliance with CQC regulations, ensuring high standards of care
Drive business growth by increasing care hours and supporting strategic development
Manage and develop a multidisciplinary team including care staff and coordinators
Maintain excellent relationships with local authority commissioners and stakeholders
Handle complex care packages, new referrals, and urgent placements
Participate in an on-call rota for emergency and escalation support
Requirements
Minimum 2 years’ experience as a Registered Manager in domiciliary care
Proven experience managing large-scale services with 4,000+ weekly care hours
Strong knowledge of compliance, safeguarding, and quality assurance
Experience working with local authority contracts and tendered care packages
Excellent leadership, communication, and team development skills
NVQ Level 5 in Health & Social Care (or working towards)
Benefits
£45,000 annual salary
Quarterly bonus of up to 10% based on branch growth and compliance
Full-time, permanent position with long-term career prospects
Join a branch with an Outstanding CQC rating and established reputation
Supportive senior leadership and structured onboarding
Schedule
Monday to Friday, full-time
Flexibility for emergency support outside normal hours as part of a shared rota
Work Location
Office-based in Bishops Stortford
Local travel may be required for audits, meetings, or home visits
We will also offer you:
If you would like to be considered for this exciting Registered Branch Manager opportunity or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181 . Alternatively, please email [email protected] .
Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations – we offer £200 of John Lewis Vouchers for each successful candidate recommended by you.
