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Deputy Centre Manager – CQC

Residential Rehabilitation Service - Substance Misuse & Mental Health
£40,000 – £45,000 per annum (DOE) + Discretionary KPI Bonus
Woking, Surrey
Full Time | Monday to Friday | 40 Hours per Week

 

A candidate information pack including the full job description is available upon request.

 

Overview:

Compass Associates are proud to be working in partnership with a leading UK provider of residential addiction treatment services to recruit a Deputy Centre Manager for their specialist rehabilitation service.

The site is a small, residential rehabilitation centre delivering structured detoxification and recovery programmes for individuals experiencing substance misuse and co-occurring mental health conditions. The service operates within a highly structured therapeutic environment, supporting predominantly private and self-funded clients through short to medium-term residential stays.

 

Together, we are seeking an experienced Deputy Manager to work closely with the Operations & Registered Manager to embed consistent leadership across the service. The successful candidate will play a pivotal role in championing a positive culture, strengthening governance standards, and supporting ongoing service improvement.

 

You will also be supported to eventually progress into the Registered Manager role with a defined succession plan in place; enabling to Operations Manager to step away and focus more strategically within the organisation.

 

Location:

This is a fully site-based role within a residential rehabilitation service in Woking, Surrey.

The position is commutable from Southampton, Eastleigh, Portsmouth, Winchester, Chichester, Guildford, Haslemere, Basingstoke, Farnham, Crawley, Horsham, Godalming, and surrounding areas.

 

Working Pattern:

40 hours per week, Monday to Friday.

Typical working hours are 8:00am–4:30pm or 8:30am–4:30pm, with flexibility offered depending on service needs. Earlier starts are common within residential rehabilitation environments due to MDT activity and client routines.

One weekend in four on-call is required on a rotational basis, phone-based only with no requirement to attend site.

 

Criteria:

  • Experience as a Deputy Manager working within substance misuse / addiction recovery or wider mental health services
  • Familiarity ideally with residential settings, though supported living is also relevant
  • Ability to manage and stabilise teams within a change or improvement setting
  • Strong understanding of service delivery, governance and operational management

Responsibilities Include:

  • Full operational leadership and management of the rehab centre
  • Embedding a culture of accountability, structure and service delivery focus
  • Ensuring safe, effective and compliant delivery of residential rehabilitation programmes
  • Overseeing care planning, risk management and MDT coordination
  • Driving service improvement and operational development initiatives
  • Maintaining CQC compliance and supporting ongoing governance requirements
  • Working closely with senior leadership to implement wider organisational change
  • Supporting recruitment, onboarding and workforce development within the service

Interview Process:

This will be a three-stage interview process:

Stage 1: Informal Teams interview focusing on cultural fit and values alignment
Stage 2: Face-to-face interview at the service, including competency-based discussion

Stage 3: Final interview with senior leadership

 

Salary and Benefits:

This Registered Centre Manager position is paying between £40,000 and £45,000 per annum, depending on experience, and includes the following benefits:

  • Clear progression pathway to become the Registered Manager
  • 28 days annual leave including bank holidays
  • Additional birthday leave
  • Annual leave increasing with length of service
  • KPI-related bonus scheme (performance dependent)
  • Pension scheme
  • Opportunity to lead and reshape a developing residential service
  • Strong internal support from senior leadership team

 

Contact Details:

To apply, or for more information and an informal confidential discussion, please contact Lijani Cherry at Compass Associates on 02394 211 143 or [email protected].

 

A candidate information pack including the full job description is available upon request.

 

Compass Recruitment Solutions Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 vouchers for each successful recommendation.