Regional Operations Manager – Specialist Residential Services
Multi-Site Leadership – Complex Care, Mental Health & Neurological Services
£80,000 per annum + £5,000 p.a Car Allowance, Bonuses and PMI
Full Time | Permanent
London / Southeast Region – Home-based with extensive regional travel across London, Hampshire and surrounding areas
A candidate information pack including the full job description is available upon request.
Overview:
Compass Associates are proud to be working alongside a well-established and growing UK care provider to recruit an experienced Regional Operations Manager to oversee a portfolio of six specialist care services across London and the South.
The portfolio includes services supporting adults with complex neurological conditions, acquired brain injuries, spinal injuries, dementia, mental health needs, complex physical health requirements and associated care needs.
This is a senior operational leadership opportunity for an established multi-site care professional with the experience and clinical understanding to provide effective regional oversight. The successful candidate will work closely with Registered Managers, driving service quality, strengthening operational performance and ensuring services deliver safe, high-quality and person-centred care.
Reporting directly to the Regional Director, the Regional Operations Manager will play a key role in supporting the wider regional leadership structure. The position requires someone with the experience, confidence and operational capability to provide strong support to the Regional Director, while taking ownership of performance and developing the Registered Managers across the portfolio.
Location:
The position is home-based, with responsibility for six specialist care services across London and the South, covering Basingstoke, Southampton, London and Milton Keynes.
The role will involve extensive travel across the region, with a regular presence within the services and their respective teams.
Working Pattern:
Full-time, permanent position, working five days per week.
The successful candidate will be expected to spend approximately three to four days per week visiting services, supporting Registered Managers and maintaining a visible leadership presence across the portfolio.
This is a hands-on regional role rather than a predominantly home-based position. A particularly active presence across the services will be important during the initial months, with early priorities including building relationships, understanding individual service requirements and supporting management recruitment at two locations within the portfolio.
Criteria:
- Previous experience overseeing multiple services, ideally with responsibility for three or more locations.
- A successful track record as a Regional Manager, Operations Manager, Registered Manager or in a comparable senior operational leadership role.
- Strong clinical understanding, ideally with experience across neurological care, complex physical health, mental health or other specialist care environments.
- Demonstrable experience improving service quality, regulatory compliance, operational performance and financial results.
- Strong understanding of CQC requirements, clinical governance, safeguarding, quality assurance and inspection processes.
- Experience managing budgets, financial performance, occupancy, workforce planning and operational KPIs.
- A full UK driving licence and willingness to travel extensively across London and the South.
A Level 5 qualification in Leadership and Management, or equivalent, is expected.
A professional nursing qualification is strongly preferred (RMN / RGN / RNLD / RCN), with an RMN background particularly advantageous. Candidates from other professional backgrounds may also be considered where they can demonstrate strong clinical understanding and substantial multi-site operational experience.
Salary and Benefits:
This Regional Operations Manager position offers a salary of approximately £80,000 per annum, depending on experience. There is some flexibility for an exceptional candidate.
The role also offers:
- £5,000 p.a car allowance
- Annual performance bonus of up to 40%, linked to KPIs.
- Private Medical Insurance.
- Company pension scheme.
- 25 days annual leave plus the 8 bank holidays.
Contact Details:
To apply, or for more information and an informal confidential discussion, please contact Lijani Cherry at 02394 211 143 or [email protected].
A candidate information pack including the full job description is available upon request.
Compass Recruitment Solutions Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 vouchers for each successful recommendation.
