Regional Support Manager – Elderly Nursing Care Home Portfolio – Central Belt

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Location

Central Belt, with travel across Scotland

Salary

£65,000 - £70,000 Per Annum

Regional Support Manager - Elderly Care

Central Belt, with travel across Scotland

£65,000 - £70,000 + £2,500 Car Allowance

Full-Time - Permanent

Compass Associates are working in partnership with a growing care provider to recruit a Regional Support Manager to support its portfolio of care homes across Scotland.

This is a hands-on operational opportunity for a nurse-qualified care professional with a strong track record of improving care services and supporting Home Managers through operational and regulatory challenges.

Working closely with the Regional Manager, you will play a key role in strengthening service quality, improving Care Inspectorate grades and developing the leadership capability of Home Managers. The organisation is continuing to grow, offering the successful candidate the opportunity to contribute to the development of the Scottish portfolio while taking on new challenges across multiple services.

THE OPPORTUNITY

This is not a remote quality assurance role. You will spend approximately 60-70% of your time within the homes, working directly with Home Managers and their teams to address challenges, implement improvement plans and sustain high standards of care.

Key responsibilities will include:

Providing practical operational support to Home Managers across the portfolio
Identifying areas of risk and underperformance, developing action plans and monitoring progress
Driving improvements in Care Inspectorate grades, regulatory compliance and clinical governance
Supporting services through inspections, management transitions and periods of operational pressure
Coaching and challenging Home Managers to strengthen leadership, accountability and team performance
Supporting employee investigations, disciplinary processes and other HR matters alongside Home Managers
Delivering training and identifying development needs across management and care teams
Reviewing audits, incidents, complaints and performance data to identify trends and implement improvements
Supporting workforce planning, recruitment, staffing and effective resource allocation
Monitoring occupancy and other operational performance indicators
Sharing best practice and promoting consistent standards across the portfolio
Building effective relationships with internal teams, external stakeholders and regulatory bodies
Supporting the Regional Manager with operational planning and the continued growth of the organisation

THE IDEAL CANDIDATE

You will be an experienced, nurse-qualified care professional who combines strong operational knowledge with the ability to lead improvement across multiple services.

You should be confident working alongside Home Managers, providing constructive challenge and practical support while ensuring they retain ownership of their services.

Essential experience and attributes include:

Registered Nurse with a current NMC PIN
Significant operational experience within elderly care
Previous experience as a Home Manager, Regional Support Manager, Peripatetic Manager or in a comparable senior operational role
A demonstrable track record of improving Care Inspectorate grades
Strong understanding of Scottish care regulations, clinical governance and quality assurance
Experience managing service improvement plans and supporting homes through regulatory scrutiny
Experience coaching and developing managers and senior care teams
Understanding of HR processes, workforce management and employee relations
Commercial awareness, including occupancy, staffing and overall service performance
Strong analytical, communication and relationship-building skills
Confidence using digital systems and performance data to inform decisions
Full UK driving licence and willingness to travel regularly across Scotland

Previous multi-site experience would be advantageous, particularly for candidates who have supported more than one home or gained exposure to regional and peripatetic responsibilities.

THE PACKAGE

Salary of £65,000 - £70,000, depending on experience
£2,500 car allowance included within the advertised package
Full-time, permanent position
Opportunity to influence quality and operational performance across a growing Scottish portfolio
Scope to develop alongside the organisation as its services and responsibilities expand