Registered Home Manager – Nursing & Dementia Care
Location: Stoke-on-Trent, Staffordshire
Salary: £75,000 – £85,000 + Bonus
Contract: Full-Time | Permanent
Compass Associates are proud to be working in partnership with a highly regarded care provider to recruit an experienced, Registered Home Manager for a modern nursing, residential and dementia care home in the Stoke-on-Trent area.
This is an excellent opportunity for an established Home Manager to take genuine ownership of a service with significant potential for further development. The successful candidate will have the autonomy to shape the home's future, strengthen its leadership team, drive occupancy growth and establish it as a trusted provider within the local community.
The organisation is seeking a commercially aware and people-focused leader who can balance strong operational and financial performance with consistently high standards of care.
The Opportunity
The Registered Home Manager will take overall responsibility for the operational, clinical and commercial performance of the home, providing visible leadership across all areas of the service.
The home has a positive foundation, with clear opportunities to increase occupancy, develop the existing leadership structure and strengthen its reputation locally.
Key priorities will include:
Driving occupancy growth and improving overall commercial performance.
Developing and strengthening the Head of Department and wider leadership team.
Building positive relationships with residents, families and external stakeholders.
Raising the home's profile and establishing it as a provider of choice within the local community.
Maintaining high standards of care, CQC compliance and clinical governance.
Creating a positive, accountable and high-performing team culture.
Identifying opportunities for continuous improvement and maintaining regulatory readiness.
Ensuring the effective management of staffing, budgets and resources.
Key Responsibilities
Provide visible, hands-on leadership across the home, promoting a positive and inclusive culture.
Take overall accountability for the delivery of safe, effective and person-centred nursing, residential and dementia care.
Maintain compliance with CQC regulations, relevant legislation and clinical governance requirements.
Oversee quality assurance, audits, risk management and continuous improvement initiatives.
Ensure appropriate care planning, medication management, safeguarding and clinical oversight.
Lead, develop and empower the Head of Department and wider management team.
Oversee recruitment, retention, supervision, performance management and workforce development.
Monitor occupancy, admissions and enquiries, identifying opportunities to improve commercial performance.
Manage budgets, staffing costs and resources to support the financial sustainability of the home.
Build strong relationships with residents, relatives, commissioners, healthcare professionals and local community stakeholders.
Develop the home's reputation through effective relationship management and community engagement.
Manage complaints, incidents, safeguarding concerns and investigations appropriately.
Ensure the home provides a welcoming environment where residents, families and colleagues feel valued.
Team Overview
The successful candidate will have responsibility for the overall leadership and performance of the home, including the development of the Head of Department and wider departmental teams.
A key part of the role will be creating a cohesive leadership structure, establishing clear accountability and ensuring managers are supported to deliver against operational, quality and commercial objectives.
The Home Manager will also benefit from the support and resources of an established care provider.
Candidate Requirements
The client is seeking an established, nurse-qualified Home Manager who can demonstrate the ability to lead a care home effectively, develop people and deliver sustainable improvements.
Essential:
Proven experience as a Registered Home Manager within elderly care.
Experience managing a nursing, residential and/or dementia care service.
Strong understanding of CQC regulations, clinical governance, safeguarding and quality assurance.
Demonstrable experience improving occupancy and developing a home's local reputation.
Strong commercial awareness, including budgets, staffing, occupancy and financial performance.
Experience developing managers and building high-performing teams.
Confidence building relationships with residents, families, commissioners and healthcare professionals.
A visible, empowering and inclusive leadership style.
Ability to balance high standards of care with strong commercial and operational performance.
Highly Desirable:
Experience commissioning or developing a newer care service.
Active NMC PIN and a recognised nursing qualification.
A track record of improving service performance and delivering sustainable occupancy growth.
Experience strengthening relationships with local communities and referral networks.
Experience leading organisational or cultural change.
The successful candidate will be commercially minded, confident in their decision-making and motivated by the opportunity to take ownership of a service with genuine scope for development.
Package & Benefits
Salary of £75,000 – £85,000, depending on experience.
Performance-related bonus opportunity.
Company pension.
Annual leave plus bank holidays.
Paid enhanced DBS.
Life assurance.
Financial wellbeing support.
Employee Assistance Programme.
GP and wellbeing support.
Staff discounts and reward schemes.
Learning and development opportunities.
Support with recognised qualifications.
Career development and progression opportunities.
Why Apply?
Genuine opportunity to take ownership of a growing care home.
Autonomy to shape the service and influence its future direction.
Opportunity to drive occupancy growth and improve commercial performance.
Support and resources from an established care provider.
Opportunity to build the home's reputation and become a trusted provider within the local community.
Competitive salary and bonus package.
This role would suit an ambitious, nurse-qualified Home Manager who enjoys developing people, growing occupancy and building a high-performing service while maintaining excellent standards of care.
Location
The home is based in Stoke-on-Trent, Staffordshire, with commuting options from surrounding areas including:
Manchester
Birmingham
Derby
Leicester
Shrewsbury
Wolverhampton
Crewe
Macclesfield
Stafford
Contact Details
If you would like to be considered for the Registered Home Manager – Nursing & Dementia Care position or would like to request further information, please contact Matt Goalen on 0161 527 9630.
Alternatively, please email [email protected].
